Counter Service Specialist

Job Description - Customer Counter Associate The Customer Counter Associate serves as the first point of contact for customers at the counter. They are responsible for delivering excellent customer service, managing billing, handling returns/exchanges, and resolving queries in a courteous and efficient manner. Key Responsibilities: . Individual sales target achievement • Greet customers in a friendly and professional manner • Assist customers with product inquiries, exchanges, and returns • Ensure proper packaging and labeling of customer purchases • VM - Maintain cleanliness and organization of the counter area • Provide information on promotions, loyalty programs, or new arrivals • Manage cash, credit card, and digital payment transactions responsibly • Coordinate with floor staff and other departments for customer assistance • Handle customer complaints or escalate to supervisors if necessary • Support daily opening and closing procedures as assigned • Handle billing Key Skills & Competencies: • Excellent communication and interpersonal skills . Brand Fit • Basic computer knowledge • Attention to detail and high accuracy in handling transactions • Ability to work in a fast-paced environment • Positive attitude and customer-first mindset • Team player with time management skills. If Intrested Share CV's to 7731820889