Counter Salesman/woman

Job Title: In-Store Sales Associate (0-2 Years Experience)

Location: Shrus Eternity, T. Nagar, Chennai

Department: Sales

Reports To: Store Manager / Sales Supervisor

About Us:

Shrus Eternity is a premium lifestyle brand offering a curated collection of [Silk Sarees, Home Decors, etc.].

Situated in the bustling commercial hub of T. Nagar, Chennai, we pride ourselves on offering our customers a blend of timeless elegance and unparalleled customer service.

Role Overview:

As an In-Store Sales Associate at Shrus Eternity, you will be at the forefront of our retail operations, responsible for delivering a superior customer experience.

You’ll assist with product inquiries, help drive sales, and ensure the store is visually appealing and well-stocked.

Key Responsibilities:

Customer Interaction: Greet customers warmly as they enter the store, understand their needs, and offer personalized product recommendations to help them make informed purchasing decisions. Inform customers about ongoing promotions, sales, and loyalty programs to maximize sales opportunities.

Product Expertise: Maintain a thorough knowledge of our products, including features, benefits, and styling tips, to offer expert advice and improve customer satisfaction.

Store Presentation: Ensure the store is clean, organized, and visually appealing, following brand guidelines for product displays and arrangements.

Transaction Handling: Accurately process customer transactions at the point of sale (POS), including cash handling, issuing receipts, and processing refunds or exchanges.

Inventory Management: Assist in stock replenishment, monitor stock levels, and report any low stock or discrepancies.

Complaint Resolution: Address customer complaints or concerns effectively and professionally, ensuring a positive resolution.

Team Collaboration: Work closely with your team to create a supportive and efficient work environment, ensuring smooth store operations.

Qualifications:

Experience: 0-2 years of retail, sales, or customer service experience is preferred but not required.

Freshers with a keen interest in sales and customer service are welcome to apply.

Skills:

Strong communication skills and the ability to engage with customers in a friendly and professional manner.

Basic math skills for handling transactions and calculating discounts.

Positive attitude with a strong passion for delivering exceptional customer service.

Ability to thrive in a fast-paced retail environment.

Education:

High school diploma or equivalent or any degree. A degree in Business, Marketing, or related fields is a plus but not mandatory.

How to Apply:

If you’re passionate about retail and customer service, please send your resume to [lavanya@shruseternity.com]

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Work Location: In person

Speak with the employer
+91 9600332015