Counselor

Openings:

Location:

Work mode

Key Responsibilities

• Conduct counselling sessions (in-person, phone, WhatsApp, email) with prospective students and parents.
• Understand student goals, educational background, and recommend appropriate PW courses.
• Convert inquiries and leads into confirmed enrolments.
• Maintain detailed CRM records of interactions, follow-ups, and outcomes.
• Provide accurate information about fees, schedules, batch formats, and learning outcomes.
• Achieve weekly and monthly counselling and conversion targets.
• Work with the marketing and operations teams to improve lead quality and conversion strategies.

Required Skills & Qualifications

• Graduate in any discipline (preferred: Education, Business, Psychology, or related field).
• 1–3+ years of experience in

  student counselling, admissions, inside sales, or client communication

  (EdTech preferred).
• Empathetic listener with strong persuasion and problem-solving abilities.
• Comfortable working with CRM tools and Microsoft Office / Google Workspace.
• Target-driven mindset with the ability to manage high volumes of enquiries.

manvi.bajaj@pw.live