Counselor

Company Description

Dalimit Associates Group is a leading consultancy in Study Abroad and Migration services in Gujarat. We have been in operation since 1999 and represent top institutions from various countries like the USA, UK, Canada, Australia, and more. We are committed to providing high-quality services and have successfully admitted numerous high-caliber students.

Role Description

This is a full-time on-site role for a Counselor located in Surat. The role involves performing receptionist duties, managing phone etiquette, utilizing clerical skills, providing exceptional customer service, and effective communication with clients and students.

Duties:

Answer incoming calls, WhatsApp inquiries, and basic email queries

Manage schedules for counselors, visa advisors, and directors.

Book appointments, confirm attendance, and maintain daily calendars

Provide general information about programs, countries, and services.

Collect initial documents or forms from clients.

Track document submissions and notify relevant team members.

Route calls or messages to appropriate departments.

Knowledge of Europe Work permits and Australia Immigration