Corporate Trainer

Greetings from Live Connections! We are looking for a Trainer for Domestic Customer Voice Support at our location in Kondapur, Hyderabad. As a Trainer with 12 years of experience, you will play a crucial role in coaching and developing high-performing voice support teams for our eCommerce client. Your responsibilities will include conducting onboarding and process training for voice support agents, delivering sessions on soft skills and effective communication, monitoring trainee performance, identifying gaps, and providing constructive feedback. You will collaborate with teams to update training materials, track learning outcomes, lead refresher trainings, and support performance improvement plans. To excel in this role, you should have a strong understanding of domestic voice process operations, excellent communication and facilitation skills, and proficiency in English, Telugu, and Hindi. We are looking for someone who is energetic, people-focused, detail-oriented, and passionate about coaching and building successful voice support teams. This is a full-time position with a CTC of up to 4 LPA, based on your experience and qualifications. If you are someone who meets the requirements and is excited about this opportunity, apply now or refer someone who you think would be a great fit for this role. If you are interested in joining our team, please contact zoya@livecjobs.com or call 79955 75019. We look forward to hearing from you!,