Copywriter

Copywriter

What You'll Do:

• Master Customer Journeys:

  Deeply understand customer paths, operational processes, and product goals to create highly relevant communications.

• Design Chatbot Experiences:

  Develop engaging content for chatbots, ensuring positive customer sentiment.

• Evoke Emotion:

  Write content that resonates, skillfully managing sentiment and desired emotions.

• Leverage AI:

  Use generative AI tools to enhance content creation efficiency.

• Navigate Channels:

  Craft platform-specific content, strictly adhering to guidelines like WhatsApp's.

• Align & Deliver:

  Collaborate with business and product teams to deliver exceptional customer content experiences.

• Simplify Complexities:

  Translate intricate ideas into clear, concise content for a diverse Indian audience.

What You'll Bring:

• Experience:

  No expectations. A portfolio showcasing strong content copywriting for customer-facing communications.

• Customer-Centric:

  Deep understanding of customer journeys and a passion for emotionally intelligent content.

• Generative AI Savvy:

  Hands-on experience with AI tools for content creation and optimization.

• Good Communicator:

  Outstanding written and verbal skills, simplifying complex information.

• Detail-Oriented:

  Meticulous in adhering to brand voice and platform requirements.