1 - 6 years
5 - 8 Lacs
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Handle loan related customer inquiries over the loan servicing toll free telephone number for pre-foreclosure to delinquent accounts. Appropriately follows up with customers when commitments for payment are not met
Logs all borrower contacts into the loan servicing system
Offer long term resolutions to customers to resolve delinquency
Proficient use of an autodialing system to maximize effectiveness and increase contact ratios
Required to make the prescribed number of contacts during the daily work schedule
Familiar with the customer relations functions and the services offered
Perform miscellaneous job-related duties as assigned by the department manager
Incentives
Apart from CTC is offered once into 100 % production
2 Ways Provided
Free of cost (Door to Door) upto 35Kms
Must be willing to work in US timings
Excellent Communication skills
Must have 1 year call center experience - voice support
Should be willing to working in shifts (5:30 PM/6:30 PM/7:30 PM/8:30PM - Can change twice a months)
Empeiros Talents (opc)
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