Contracts Counsel

About Exotel
Exotel is one of Asias largest and most trusted customer engagement platforms From voice to SMS, WhatsApp to AI-led contact centre intelligence, we help businesses deliver seamless, secure, and scalable conversations with their customers As we grow, our focus remains on customer centricity, operational excellence, and smart automation to power the next generation of experiences, About the Role We are seeking a skilled and business-oriented Contracts Counsel to join our Legal team in Bengaluru, Karnataka The ideal candidate will be responsible for drafting, reviewing, negotiating, and managing a wide range of commercial agreements, supporting internal stakeholders, and ensuring legal compliance in line with business priorities, Experience: 46years PQE (Post Qualification Experience) Key Responsibilities Draft, review, and negotiate a broad range of commercial agreements, including: Master Service Agreements (MSAs) Vendor and Procurement Contracts NDAs and Confidentiality Agreements SaaS Agreements Service Level Agreements (SLAs) Data Processing Agreements (DPAs) Employment, consultancy, and contractor agreements (as applicable) Provide proactive legal advice and solutions to business, sales, procurement, operations, and product teams on contract-related matters, risk allocation, regulatory implications, and commercial viability Support contract lifecycle management initiatives, contract repository management, and maintaining a contract database, Ensure contracts comply with applicable laws in India, including the Information Technology Act, data privacy regulations, labour laws (where applicable), and sector-specific regulations, Liaise with external counsel where required for specialised legal opinions and complex negotiations, Assist in developing, implementing, and improving internal processes, policies, playbooks, and risk management frameworks for efficient contract review and approval workflows, Identify legal and compliance risks and provide appropriate mitigation strategies, Key Requirements: B 46 years of relevant post-qualification experience in contracts management, preferably in a fast-paced corporate legal department or IT/ITES/SaaS industry (with at least 2 years in a start-up or fast-paced, growth-stage company) Strong commercial contract drafting, negotiation, and legal advisory skills, Familiarity with Indian data protection and information security laws (SPDI Rules, DPDP Act when enforced) and contractual compliance requirements, Excellent communication, interpersonal, and stakeholder management abilities, Ability to work independently with minimal supervision, manage multiple transactions simultaneously, and meet tight deadlines, Strong attention to detail, business acumen, and a solution-oriented approach, Preferred Skills Exposure to international contracting standards, Familiarity with contract lifecycle management (CLM) tools, Why Join Us Be part of a fast-growing, agile, and collaborative legal team, Opportunity to work on diverse, high-impact contracts and legal projects, Competitive compensation and benefits,