Content & Knowledge Associate

Our Ideal Candidate

• • You are detail-oriented and enjoy organizing information.
  • You possess great communication skills- fluent in both written and spoken English.
  • You can write clearly and follow tone/style guidelines.
  • You like spotting inconsistencies or gaps in instructions and fixing them.
  • Fresh graduates or up to 2 years of experience.
  • You prefer working behind the scenes to make things clearer and smoother.
  • You are curious about how SaaS products work (bonus if you've worked with one before).
  • You are comfortable asking questions and collaborating with teammates in different time zones.
  • You are based in Hyderabad or are willing to relocate.

Responsibilities

• • Draft and update help center articles, FAQs, and internal guides under guidance.
  • Assist with Spanish-English translations for product content (if applicable).
  • Run spelling, link, and formatting checks; flag outdated or inconsistent content.
  • Organize and maintain internal documentation for quick retrieval and updates.
  • Tag and file customer-facing content (docs, videos) to match tone and structure standards.
  • Flag trends in support tickets or recurring questions and suggest new content ideas Tag and surface support chats/emails/calls for internal quality review samples.
  • Help coordinate internal learning sessions; take notes and prep materials Learn Optmyzr’s platform, core use cases, and how our customers get value.

Why Optmyzr

Knowledge that Empowers
Build and maintain resources that help teams and customers find answers quickly, improving efficiency and reducing friction across the organization. Impactful Content
Shape how people interact with our tools and processes by creating clear, user-friendly documentation, guides, and training materials that make a real difference. Collaboration at Scale
Work alongside product managers, engineers, customer support, and marketing teams—your content and knowledge systems will be at the center of how Optmyzr communicates internally and externally. Continuous Learning
Stay engaged with evolving products and processes, refining your expertise while keeping our knowledge base accurate, relevant, and future-ready. Global Reach
Contribute to a platform used by advertisers worldwide—your work ensures that thousands of users can confidently navigate and maximize Optmyzr’s tools.

Apply Now

Apply using LinkedIn or share your resume. Our recruitment team will be in touch soon!