Content Developer

ROLE : Content Development

DESIGNATION : Associate, Content Development

LOCATION : Gurgaon

YEARS OF EXPERIENCE : 3 - 6 years of experience in Content Development

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations

Role and Key Responsibilities:

• Develop training material as per the targeted audience/learner profiles to design tailored content using various instructional strategies
• Develop engaging and learner-centered content using tools such as Articulate 360, Vyond, and similar tools
• Apply instructional design models (e.g., ADDIE, SAM, Blooms Taxonomy) to structure learning experiences across various modalities—eLearning, instructor-led, virtual, and blended

Key skills & knowledge:

• Create storyboards, scripts, assessments, facilitator guides, and job aids.
• Collaborate with SMEs and project managers to ensure content accuracy, relevance, and timeliness.
• Incorporate user feedback, performance metrics, and industry best practices to continuously improve learning content.
• Ensure accessibility and inclusion in all content per WCAG or equivalent standards.
• Manage multiple content development projects while maintaining quality and deadlines.

Educational Qualification:

• Mandatory –Bachelor’s Degree in any discipline
• Excellent communication skills

Disclaimer: -

• 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.