Job Description

Were Expanding Our Contact Centre in Udaipur! Hiring: Team Leaders Join Indias largest IVF leader and be part of a team that helps fulfill the dreams of parenthood. Step into a leadership role where you can drive performance and make a meaningful impact! Key Responsibilities: Lead and mentor a team to achieve performance targets. Monitor and enhance team productivity, quality, and customer satisfaction. Drive process improvements and ensure SLA adherence. Conduct regular coaching, feedback sessions, and performance evaluations. Handle escalations and resolve customer concerns effectively. Requirements: Minimum 4- 5 years of experience , with at least 1 - 2 year as a Team Leader (on paper). Strong leadership, people management, and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work in rotational shifts. Preferred: Experience in a healthcare or customer service process. Perks & Benefits: Best in industry compensation. Opportunity to work with a leading healthcare brand. Location: Udaipur If youre ready to lead and inspire, apply now!