Consultant

Role Overview: As a Consultant at QualityKiosk Technologies Private Limited, your primary responsibility is to manage and oversee the delivery of testing services for insurance clients globally. You will ensure that testing services meet both global and regional client objectives while upholding high-quality standards. Your expertise in the insurance domain is crucial as you provide insights and leadership within the sector, focusing on core workflows such as policy administration, underwriting, claims management, and day-end processing to align testing efforts with client business needs. Key Responsibilities: - Act as the primary contact for key insurance clients, managing relationships, ensuring customer satisfaction, and delivering value to nurture long-term partnerships. - Mentor and manage cross-functional teams, including QA managers, automation specialists, and test engineers, to ensure operational excellence in managed testing services. - Implement and improve testing frameworks and service models, adhering to SLAs, KPIs, and client-specific business requirements, particularly in the insurance domain. - Optimize resource allocation across multiple countries, leveraging local talent effectively, maintaining cost efficiencies, and aligning team capabilities with client demands. - Develop and execute comprehensive QA strategies, driving best practices in testing insurance-related technologies such as policy administration systems, claims platforms, and underwriting systems. Qualifications Required: - Deep expertise in the insurance domain - Strong communication skills to engage with senior stakeholders - Leadership abilities to mentor and manage cross-functional teams - Experience in developing and executing comprehensive QA strategies - Knowledge of testing policy administration systems, claims platforms, underwriting systems, and other insurance-related technologies (Additional details of the company not present in the provided job description.),