Consultant

4 - 9 years

6 - 11 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role Objective:

Managing I.T requirements of Salesforce and Tableau CRM Analytics. Understanding the business processes, issues and challenges. Project management with regular tracking and reporting to business. Ensure timely delivery of the software solutions by working closely with delivery team. Enhancing the quality of I.T products and services & analyzing business needs. Producing reports on application development & implementation. Understanding & developing the design of technical systems and business models. Assisting the stakeholders by understanding their need and resolving the issues or implementing certain developments in the existing process.

Key Responsibilities

Ability to work with cross-functional teams, including sales, marketing, and customer support, to gather change requirements and deliver solutions that meet business needs.

Proficiency in Apex, SOQL query, Visualforce, and Lightning Web Components. Adept at integrating Salesforce with other systems and ensuring the scalability and efficiency of Salesforce applications.
Development experience on Aura, Triggers, Flows, and Reports and Dashboards in Salesforce.
Exposure to CI/CD deployment framework is desired.
Salesforce Incident Management including Administrator tasks like user management, security settings, data privacy, and customization of objects, fields, and report management.

Ensure development is completed on timely manner and take sprint review, code reviews and platform technical audits on regular frequency.
Track and manage Telephony service provider SLAs and participate in enhancing CTI systems
Assist in verification of service provider project proposals, change requests, effort estimation etc.
Assist in sprint scoping and planning and monitoring UAT and development cycle
Created Lightning Web Components and added Design Parameters that make the Lightning
Web component look and feel better


Skills:

Salesforce Administration & Sales and Service cloud development including Visualforce, Apex, SOQL, SAQL, Triggers, Workflows, Reports, Dashboards and components as per application requirements. Exposure to Data Cloud Or Tableau CRM Analytics Or Call Telephony Interface is desired.

Qualification

: B.Tech in Computer Engineering or M.C.A

4+ Years of Experience in Salesforce

( Sales and Service Cloud ) is must and at least 1+ Years in Data Cloud or Tableau CRM Analytics is desired

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