5 Consultant Ii Jobs

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Travel team is central to this mission! As a member of our quickly growing Travel Experience team, you will be responsible for directly supporting our users travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What You ll Do: Assist our travelers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. Adhere to attendance policy and complete all assigned training. Meet individual performance metrics in support of the organization and company business objectives. What We re Looking For: 3+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT IATA accreditation (WWAFT/WAII/BA2) Customer Service experience within a contact center or customer facing role. Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. An empathetic disposition with the ability to maintain a professional attitude at all times An independent thinker who is able to use available resources to troubleshoot issues and resolve customer inquiries. A skilled communicator with excellent verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up An interest in travel with a basic understanding of world geography

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Business Intelligence Developer Consultant II contributes to the development, testing, implementation, and maintenance of complex Business Intelligence solutions and reports through the use of the Microsoft SQL Server BI stack and/or other tools. This role supports the aggregation of data from multiple sources into an efficient data warehouse and designing reporting solutions for very large multidimensional databases. Key Responsibilities Contributes to translating complex business needs to technical specifications Conducts developer testing and troubleshooting Identifies and supports improvements of existing BI systems and processes Collaborates with teams to integrate systems Escalate open issues and proactively ask questions in an agile manner Improves efficiency, reduces costs, and ensures compliance with regulations Develops standard reports and functional dashboards based on business requirements Partners and collaborates with technical and non-technical stakeholders to identify business problems Maintains and supports data analytics platforms Education 4 year Bachelors Degree (Preferred) Experience 2 or more years of experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Data Warehousing (DW), Microsoft Power Business Intelligence (BI), Microsoft Power Business Intelligence (BI) Dataflows, Microsoft Power Business Intelligence (BI) Data Visualization, Microsoft Power Business Intelligence (BI) Desktop, Microsoft Power Business Intelligence (BI) Premium, Microsoft Power Business Intelligence (BI) Security, Microsoft SQL Server Shift Time General Shift (India) Recruiter Info Diksha Prasad dprbd@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Application Developer Consultant II develops code for intermediate modules, participates in design reviews, conducts code reviews, creates test plans and participates in testing reviews, and resolves moderate defects. The Consultant II designs, documents, reviews, and maintains components of software solutions for intermediate projects. Under limited supervision, the Application Developer Consultant II, works closely with business partners and Project Mangers to identify needs and design technology solutions to: increase operational efficiency, reduce compliance risks and/or advance strategic initiatives. Their work can vary from tactical solutions that need to be delivered within a few days, to a strategic project that may shape how a business unit will operate far into the future. They may be responsible for all phases or portions of the development cycle beginning with: concept modeling and requirements gathering, to release and ongoing user support. Key Responsibilities Recognized as expert in specialty Determines priorities within area of expertise Uses experience, innovation, and judgement to make decisions that may be based on partial information Serves as point of contact for areas outside of direct team and takes on assignments without direct supervision Participates on projects of critical importance; may own pieces of critical project from start to finish Influences the work of others through project and program execution Uses subject matter expertise to coach less experienced employees Implements change beyond tactical items Develops in-depth ideas and materials; ensures understanding of technical matters by non-technical, executive decision makers Resolves problems where precedent may not exist Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model Thorough understanding of React.js and its core principles Experience with popular React.js workflows (such as Flux or Redux) Familiarity with RESTful APIs Knowledge of modern authorization mechanisms, such as JSON Web Token, SCS Familiarity with modern front-end build pipelines and tools Experience with common front-end development tools such as Babel, Webpack, NPM, etc. Ability to understand business requirements and translate them into technical requirements Familiarity with code versioning tools such as GitHub Education 4 year Bachelors Degree (Preferred) Experience 2 or more years of experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Skills Application Development, Code Reviews, Design Documents, React.js, Technical Requirements, Test Planning

Are you an experienced consulting professional seeking an exciting new challenge? If you thrive in a fast-paced, project-based environment, are accustomed to juggling multiple projects at once and enjoy wearing multiple hats, we have the opportunity for you! We are looking for a Solution Consultant II who will belong to a rock star team of Professional Services practitioners committed to laying the foundation for our client s successful sales enablement journey. Who you are: A chameleon part Consultant, part Business Analyst, part Project Manager Comfortable not always having all the answers, but know where or how to find them Possess a strong sense of ownership and takes pride in all that you do Comfortable in dynamic environments with changing priorities Skilled at managing multiple responsibilities while striving to exceed expectations Displays a sense of humor and humility during those challenging times What you ll be doing: Consult with the client to understand and document the business and content related problems Leverage sales enablement best practices to guide the client through the implementation of a Seismic solution that solves the problems Enable the organization for the change management required to drive successful outcomes Provide support and ongoing services for existing clients in accordance with SLAs Assist with conducting on-site and virtual training with clients as necessary What you bring to the team: Previous experience working as a Solution Consultant or similar type role Bachelor s Degree or equivalent experience Solid client-facing experience with the ability to influence and manage expectations Ability to understand a client s existing repositories and use-cases to help guide the client through implementation Critical thinking, analysis, troubleshooting, and problem-solving expertise Ability to architect solutions based on customer requirements using the capabilities of Seismic Proficiency with the entire Microsoft Office Suite, with an emphasis on Excel, Word, and PowerPoint 3+ years of experience in management consulting, asset management marketing, sales operations, or a related field Strong written and verbal communication skills with proven ability to initiate and manage relationships with customers at all levels Prior experience with SaaS a plus What we have for you: At Seismic, we re committed to providing benefits and perks for the whole self. To explore our benefits available in each country, please visit the Global Benefits page .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Software Engineer Senior Consultant II implements applications following 12-factor principles to build out the product and iterative enhancements. They own the full stack of software products, developing and implementing frontends (web or mobile), and backend services. They leverage test driven development and continuous integration to ensure agility and quality of products. They actively participate in the decision-making process of the team ensuring that the simplest appropriate technology and design is chosen to meet user needs. Software Engineer Senior Consultant II will be responsible for enhancing the functionality and performance of our Classic applications (PMW, Indications, etc.) collaborating with cross-functional teams, and contributing to the overall optimization of the Ratemaking process Key Responsibilities Provides input into the architecture and design of the product; collaborating with the team in solving problems the right way Practices daily paired programming and test-driven development in writing software and building product Participates in executing the strategy, keeping the customer needs and wants in mind Serves as an expert on a specific business domain and demonstrates leadership and accountability on at least one technology stack Coaches more junior team members around different technologies and XP practices Establishes continuous integration, continuous delivery, and continuous deployment pipelines and practices Provides support for software products in user environments Leads and participates in daily site, cross-site, and product team standups Participates in retrospectives to gather feedback and derive actionable items to improve the team and the product Participates in iteration planning meetings ensuring that the team has a common understanding of each story and chores in a team s backlog Education 4 year Bachelors Degree (Preferred) Experience 3 or more years of experience (Preferred)