Concierge

• Greet and assist guests, clients, or residents with service requests
• Coordinate reservations for restaurants, events, spa services, and transportation
• Offer recommendations on dining, shopping, and entertainment options
• Handle special requests, including urgent or sensitive accommodations
• Maintain up-to-date knowledge of local attractions, venues, and vendors
• Liaise with external service providers and manage vendor relationships
• Log requests and follow up to ensure complete satisfaction
• Support front desk or administrative staff during peak hours
• Manage complaints or difficult situations diplomatically and efficiently

Required Skills and QualificationsHard skills

• Familiarity with booking software, property management systems, or POS tools
• Ability to manage calendars, schedules, and itineraries
• Basic proficiency in Microsoft Office or Google Workspace
• Multilingual ability is a plus, particularly in hospitality-heavy regions

Soft skills

• Exceptional communication and interpersonal skills
• Discretion, professionalism, and emotional intelligence
• Excellent memory and multitasking ability
• Poised under pressure and adaptable to changing circumstances

Educational requirements

• High school diploma or GED required
• Coursework or certificates in hospitality, tourism, or customer service are beneficial

Certifications

No certifications are required for this role.

Preferred Qualifications

• Experience in high-end hospitality, customer service, or luxury retail environments
• Deep familiarity with the local area, venues, and service providers
• Prior work in roles that require high discretion and guest confidentiality
• Exposure to luxury brands or VIP clientele service expectations

Job Types: Full-time, Fresher

Pay: ₹11,020.33 - ₹45,788.91 per month

Work Location: In person