Communications Coach (Contact Centre)

7 - 12 years

10 - 15 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

training to team members to enhance their communication skills
Develop communication programs tailored to the needsMonitor evaluate effectiveness of training programs Support team members in improving performance in chat email & voice processes

Required Candidate profile

Exceptional spoken written EnglishExp in chat email voice processes mandatoryStrong background in Learning and DevelopmentExp in the BFSI Telecom Real EstateDemonstrated coaching experience

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