Communications Associate - Content and Email Management

About this role:

Wells Fargo is seeking a Communication Associate - Email and Content Management.

In this role, you will:

• Assist with communication based initiatives and activities
• Assess processes related to tasks or projects in communications
• Receive direction from leadership and exercise judgment while developing understanding of the processes used in communications
• Provide data to management and teams, including customers if needed

Required Qualifications:

• 6+ months of Public Relations, Media Relations or Corporate Communications experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Experience supporting publishing and distribution across Multilanguage audiences
• Experience with AEM, HTML, Dreamweaver, SharePoint, MS Office suite (Work, Excel) and/or other content management systems
• Experience with Adobe Analytics and other website and email tracking tag strategies
• Experience with online accessibility standards and how to maintain ADA compliance

Job Expectations:

• Creates, schedules, and sends executive level, LOB internal, and enterprise email communications in a proprietary in-house email system (TM Mail) leveraging HTML and Adobe Experience Manager (AEM)
• Digitalpublishingacross internal, external, enterprise, and division website portals using SharePoint Online
• Works with communicatorsand leaders to orchestrate and oversee content publishing and email distribution for complex program deliverables, including enterprise initiatives that may span several months in overall duration
• Independently consults on the capabilities of publishing and email platforms to execute delivery needs
• Maintains strong knowledge of coverage and workflow calendars to ensure publishing and distribution expectations and timeframes are met, and engages other appropriate resources as needed
• Creates and provides email compliance and distribution related reports
• Upholds high levels of quality, brand, and template standards, while maintaining a focus on teamwork and collaboration
• The Content Management, Publishing & Distribution team is part of the Communications & Integrated Marketing teamwithin the Public Affairs function
• The role requires team members to work in rotational shifts to provide a 24x5 cover to India, Philippines, EMEA and U.S. stakeholders. Majority of the shifts will be in U.S. hours (EST & PST). Also, must provide holiday cover (on local holidays) to support the team with the workload
• Working Hours 6:30 PM to 3:30 AM IST