Commercial Excellence Analyst

Job responsibilities:

• Providing analytical support, with the help of a manager, to all EMENA countries, with special focus on dashboards, Excel analyses, regular deliverables and task automation
• Mastering PowerBI dashboards to take over the ownership of EMENA Promotional Activity reporting and other SFE-related metrics
• Getting to understand CRM and related data structures for all EMENA CRM systems in order to standardize our ways of working across the region
• Reviewing Sales Incentive Plans for EU5 to create tailored, dynamic bonus calculators for all members of local sales teams
• Helping our stakeholders in EMENA countries adapt call plans for each sales cycle to balance workload, investments and geographical needs for each sales person, with special focus on EU5
• Taking responsibility for planning, controlling and monitoring projects with CRM vendors
• Taking responsibility for planning, controlling and monitoring projects related to customer databases, with special focus on IQVIA OneKey database
• Assisting all EMENA countries in creating and monitoring sales KPIs both quantitative and qualitative in close cooperation with local sales managers and other relevant stakeholders
• Building and maintaining models to measure and forecast key metrics for sales
• Reviewing / updating SFE part of regular presentations such as launch trackers and brand review meetings
• Ensuring consistency, reliability and quality of all standard reporting deliverables
• Helping lead internal Commercial Excellence meetings to ensure metrics are clearly understood and acted upon while delivering wider commercial strategy
• Supporting selected internal & external SFE projects on EMENA level, including data tracking, targetings, sizings and data migrations
• Reducing manual work included in abovementioned tasks by automation and process improvement
• Working with Knowledge Centre team, with special focus on market data projects and insight-generating initiatives
• Serving as second line of contact for all Commercial Excellence / SFE initiatives both internally (supporting sales teams) and externally (data vendors, technology vendors, consulting companies, auditors)
• Supporting EMENA Commercial Excellence team

Core Competencies

• Good verbal, written and interpersonal communication skills English is a must, any other EU5 language is a plus
• Organizational and change management skills
• Flexible, with the ability to learn / adapt quickly
• Detail-oriented and execution focused
• Consistency and punctuality in the performance of tasks
• Self-motivation and creative approach to solving business problems
• Ability to influence and recommend solutions

Educational Background:

• Higher education degree or during studies, preferably in Economics or Business
• 1-4 years of analytical experience in SFE, Sales Support / Operations, Analytics or Consulting is highly preferred
• Demonstrated business understanding and openness to internal and external customer needs is a plus