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Command Centre Operator

Command Centre Operator

Trigyn Technologies

1 - 2 years

3 - 4 Lacs

mumbai

Posted:22 hours ago| Platform:

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Skills Required

customer handling commerce management application software cctv monitoring technical support

Work Mode

Work from Office

Job Type

Full Time

Job Description

1. Handling video monitoring of branches, handling alerts

2. Handling Alerts generated by software, and follow SOP workflows

3. Coordinating with on road Quick response team in event of incidents and patrolling

4. Provide on call support branch managers for arming disarming of branches

5. Provide on call supporting to on field installation team for tech support on configuration of Video management system and intrusion panels etc.

6. Identifying and coordinating with on field team for reporting resolving technical issues faced over intrusion panels cameras NVRs

7. Submitting daily reports on QRT visit, Arming Disarming, Site faults etc.

8. Periodic review of data in software for Branches, Police stations, Fire stations, QRT etc.

9. Morning work is more of tech support to installation team and support to branch managers for arming disarming

10. Night work is more of video monitoring of branches alerts and handling incidences and QRT team

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Trigyn Technologies

Information Technology and Services

New York

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Command Centre Operator