Collections Officer US

Note : Immediate Joiners Only * For Candidates Open :& are required to work from the Bangalore office once every quarter for a period of 5 to 7 days. Please note that all related expenses will be borne by the candidates themselves . (For Out Station Candidates Looking for Remote Option) ** Shift : 6:00PM to 3:00 AM ( High Volume Phone Calls - ) International Experience is Must (Account Receviable Department ) ** ( Core Collections ) (B2B Collections ) Requirements Key Responsibilities The duties of a Collections Associate include collection calls and Analyze Credit Limit and reviewing Sales orders for further release Providing customer service regarding collection issues, processing customer refunds, processing and reviewing account adjustments, resolving client discrepancies and short payments. Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos. Accountable for reducing delinquency for assigned accounts. Perform other assigned tasks and duties necessary to support the Accounts Receivable Department. Establish and maintain effective and cooperative working relationships with Billing and cash applications team. Essential Functions High volume phone calls to assigned delinquent customers Reconcile customer disputes as they pertain to payment of outstanding balances that are due Participate in team planning meetings Meet defined department goals and activity metrics Benefits Required Skills 4-8 years High Volume B2B Collections experience. Knowledge of Credit management and Collections procedures Commitment to excellent customer service Excellent written and verbal communication abilities Ability to prioritize and manage multiple responsibilities Graduate in finance Stream Job Types: Full-time, Permanent Pay: ₹644,253.69 - ₹906,662.53 per year Benefits: Provident Fund Work from home Schedule: Day shift Monday to Friday US shift Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: B2B Collections : 4 years (Required) US AR Process : 4 years (Required) Location: Bangalore, Karnataka (Preferred) Shift availability: Night Shift (Required) Work Location: In person Application Deadline: 18/05/2025 Expected Start Date: 19/05/2025