Collections Manager

2 - 5 years

2 - 5 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Roles and Responsibilities

  • Oversee the entire collection process from start to finish.
  • Ensure timely recovery of outstanding amounts through effective communication with customers and stakeholders.
  • Monitor and analyze performance metrics to identify areas for improvement in the collections process.
  • Develop strategies to reduce delinquency rates and improve customer satisfaction.

Desired Candidate Profile

  • 2-5 years of experience in Collection Management or related field (NBFC).
  • Strong knowledge of Collections, Recovery, Tally, and other relevant software tools.
  • Excellent communication skills with ability to negotiate effectively with customers over phone calls.

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