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Collections Executive - Retail MFB - Collections

Collections Executive - Retail MFB - Collections

Tata Capital

1 - 2 years

3 - 7 Lacs

Mumbai

Posted:3 days ago| Platform:

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Skills Required

customer service auditing financial services broking irb websphere mq recovery docker ansible java git iam collections devops linux jenkins shell scripting mysql amazon cloudwatch github maven amazon rds amazon ec2 aws finance

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Collections Executive to join our team in Basavakalyan. The ideal candidate will have 1 to 2 years of experience in collections, preferably in the banking or financial services industry.
Roles and Responsibility

Negotiate payment schedules with customers based on their current financial situation.

Track portfolio for specific buckets and control delinquency.

Provide efficient customer service regarding collection issues and process refunds.

Monitor and maintain customer account details for non-payments and irregularities.

Ensure compliance with all Audit/NHB/IRB regulations and company policies.

Collaborate with sales and senior management to accelerate the collection process.

Job

Graduate degree required; Masters/Postgraduate is optional.

Minimum 1 to 2 years of experience in collections.

Possess strong knowledge of auditing, IRB, financial services, broking, and banking.

Demonstrate excellent communication and customer service skills.

Ability to work in a fast-paced environment and meet deadlines.

Exhibit strong analytical and problem-solving skills.

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