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Collections Executive

Freight Commerce Solutions Pvt. Ltd

1 - 3 years

3 - 5 Lacs

Coimbatore

Posted:3 weeks ago| Platform:

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Skills Required

Collections Management Reconciliation collection Planning collection progress billing

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Work from Office

Job Type

Full Time

Job Description

Key responsibilities: Follow-up on Outstanding Payments: Contact customers via calls, emails, or visits to recover pending dues and ensure timely payments. Reconciliation of account statements: Reconcile outstanding customer balances and resolve discrepancies. Negotiate and Resolve Issues: Discuss payment plans, resolve billing disputes, and maintain a customer-friendly yet firm approach. Escalation of High Risk Accounts: Escalate high-risk accounts to the Collection Manager for further action. Maintain Accurate Records: Update customer interactions, payment status, and generate regular reports on collection progress. Ensure Compliance: Adhere to company policies and legal guidelines while maintaining confidentiality and professionalism.

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