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Freight Commerce Solutions Pvt. Ltd logo
Collections Executive Freight Commerce Solutions Pvt. Ltd

1.0 - 3.0 years

3 - 5 Lacs

Coimbatore

Work from Office

Naukri logo

Key responsibilities: Follow-up on Outstanding Payments: Contact customers via calls, emails, or visits to recover pending dues and ensure timely payments. Reconciliation of account statements: Reconcile outstanding customer balances and resolve discrepancies. Negotiate and Resolve Issues: Discuss payment plans, resolve billing disputes, and maintain a customer-friendly yet firm approach. Escalation of High Risk Accounts: Escalate high-risk accounts to the Collection Manager for further action. Maintain Accurate Records: Update customer interactions, payment status, and generate regular reports on collection progress. Ensure Compliance: Adhere to company policies and legal guidelines while maintaining confidentiality and professionalism.

Posted 3 weeks ago

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