Collections - Area Head, Manager, Executive

Job Description

Role & responsibilities Monitor accounts and proactively act on that. Investigate historical data for each defaulter Find and contact clients to ask about their overdue payments Take actions to encourage timely debt payments Process payments and refunds Resolve billing and customer issues. Update account status records and collection efforts Report on collection activity and accounts receivable status. Personal Visit on High Value accounts for fast resolution. Co-ordination with Legal team for fast Recovery. Able to do allocation to respective agency and Executive. Cost saving Intention when allocating case to agency. Preferred candidate profile Candidate should have experience in unsecured product like Personal Loan or Business Loans Candidate should have good communication skills Candidate should be proficient in excel ( should know Vlookup & Pivot table ) Candidate should be able to travel within state whenever its required.