Collections Agents

As a Collections Agent at our company in Chennai, your role involves updating daily records and maintaining accurate Excel/CRM entries. You will need to escalate delinquent cases following internal protocols and handle sensitive financial information with professionalism. Key Responsibilities: - Update daily records and maintain accurate Excel/CRM entries - Escalate delinquent cases following internal protocols - Maintain a professional demeanor when dealing with sensitive financial information Qualifications Required: - Graduate/Postgraduate degree in Commerce, Finance, or a related field (Preferably M.Com/MBA) - Minimum of 1 year of experience in collections, finance operations, or relevant internships preferred - Proficiency in verbal communication in English and Tamil required; knowledge of any additional South Indian language is a plus - Ability to handle challenging conversations and negotiate confidently - Familiarity with Excel, Google Sheets, or basic CRM tools is an advantage This position offers an excellent opportunity to gain practical experience in financial collections, customer negotiation, and recovery. Join our team and be a part of our dynamic work environment in Chennai.,