Collections Agents

As a Collections Agent at our company, you will be responsible for updating daily records and ensuring accurate maintenance of Excel/CRM entries. Your role will involve escalating delinquent cases following internal protocols and maintaining a professional demeanor when dealing with sensitive financial information. Key Responsibilities: - Update daily records and ensure accurate maintenance of Excel/CRM entries - Escalate delinquent cases following internal protocols - Maintain a professional demeanor when dealing with sensitive financial information Qualifications Required: - Graduate/Postgraduate degree in Commerce, Finance, or a related field (Preferably M.Com/MBA) - Minimum of 1 year of experience in collections, finance operations, or relevant internships preferred - Proficiency in verbal communication in both English and Tamil required - Knowledge of any additional South Indian language would be considered a plus - Ability to handle challenging conversations and negotiate confidently - Familiarity with Excel, Google Sheets, or basic CRM tools advantageous - Willingness to work from our office in Chennai This position offers an excellent opportunity to gain practical experience in financial collections, customer negotiation, and recovery. If you are an enthusiastic and motivated individual with strong communication skills in English and Tamil, we encourage you to apply and be a part of our team in Chennai.,