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Jobs in Rajarhat, Kolkata/Calcutta
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Armeka Pvt Ltd.
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Collection Team Leader

Collection Team Leader

Armeka Pvt Ltd.

1 - 31 years

3 - 4 Lacs

Rajarhat, Kolkata/Calcutta

Posted:2 days ago| Platform: Apna logo

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Skills Required

calculations retention communication excel pivot collaborative dra

Work Mode

On-site

Job Type

Full Time

Job Description

· Should have handled minimum of 20-50 agents. · Should know throughput calculations like Attrition, Shrinkage. · Effectively communicate project expectations to team members in a timely and clear manner. · Must have worked and should have knowledge about the Dialers. · Should have handled the team weekly reviews and encourage team to meet organizational goals. · Responsible for staff retention within the team. · Should be from collection or any other background. · The Candidate should have good experience in Collections, especially In Buckets. Must have knowledge of handling financial products of Credit Cards. · Must have excellent communication & good knowledge in excel (vlook-up, hlook-up and pivot table). · Must be able to handle the clients and should have good communications skills while communicating through calls and mails. · Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial. · Experience working both independently and in a team-oriented, collaborative environment. · Candidate must be in Kolkata and Immediate joiner. · DRA Certified preferred.

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Collection Team Leader