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Atria Convergence Technologies (ACT)
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Collection and Retention Team Lead

Collection and Retention Team Lead

Atria Convergence Technologies (ACT)

2 - 5 years

3 - 5 Lacs

hyderabad

Posted:1 week ago| Platform:

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Skills Required

team handling retention collection management collections process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Responsible for payment collection from enterprise customers.

Focus on customer retention by ensuring high satisfaction and timely issue resolution.

Manage and maintain customer relationships, ensuring smooth communication and service continuity.

Conduct presentations and engage clients to promote retention initiatives.

Perform field visits as required for collections or customer interactions.

Prepare and maintain MIS reports related to collections, retention, and customer management.

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Atria Convergence Technologies (ACT)

Telecommunications

Bangalore

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Collection and Retention Team Lead