COB & CM Senior Analyst

As a liaison between Enterprise Resilience and Technology teams, you will be responsible for ensuring seamless collaboration and providing expertise in resilience. Your duties will include preparing regular update materials for senior leadership, actively sharing knowledge and collaborating with team members, engaging with Technology leaders to promote consensus and drive organizational alignment, and supporting Technology Resilience and Recovery Coordination activities across various functional areas. You will also be required to analyze data, document process flows, and appropriately assess risks when making business decisions. To qualify for this role, you should have 8-12 years of experience in Business Continuity, Enterprise/Operational Resiliency, or Risk management. Excellent communication skills are essential, along with strong data analysis skills using tools such as Excel 365, Power Query, Microsoft Access, and Knime Analytics Platform. Prompt engineering skills and experience with Large Language Models (LLMs) and AI tools are also desirable. Proficiency in Confluence, Jira, and Microsoft Teams is required, as well as great attention to detail, the ability to understand the big picture and context, and the capacity to manage workload independently while following direction across multiple working groups. Additionally, project management, data analysis, and reporting skills are essential, including familiarity with supporting technologies and workflow mapping. Key Skills required for this role include proficiency in PowerPoint, Business Continuity/Resiliency, Risk Management, Data Analysis (Excel, Power Query, Microsoft Access, Knime), SharePoint, Microsoft Teams, Confluence, Jira, Prompt Engineering & AI/LLM experience, Communication & Collaboration, and Project Management. The ideal candidate for this position will possess a Bachelor's/University degree or equivalent experience. This is a full-time role in the Corporate Services job family group, specifically within the COB & Crisis Management job family. If you have a disability and require a reasonable accommodation to use the search tools and/or apply for a career opportunity at Citi, please review the Accessibility at Citi information. You can also refer to Citis EEO Policy Statement and the Know Your Rights poster for further details.,