Cluster Delivery Head

The individual should be self-motivated, creative and proactive, to work successfully in a fast-paced environment including multiple platforms and architectures, diverse technologies and lab environments. The individual will work closely with developers, project managers, network engineers and other stakeholders throughout the SDLC, executing test iterations, tracking / reporting results, troubleshooting and coordinating defect resolution. The individual should have a strong understanding of SDLC processes and the QA lifecycle and methodology.

Experience/Skills:

• 15 years of relevant work experience in a similar role
• Experience of release management and Devops in SFDC environments and with data migrations for at least 10 years
• Excellent verbal and written communication skills
• Technical background using Copado and understanding of the industry
• Good understanding of object-oriented programming, etc.
• Knowledge of automated release tools, specifically Git, Jenkins.
• Must demonstrate an ability to learn business processes, tools etc.
• Proven ability to manage and prioritize multiple, diverse tasks simultaneously
• Must be flexible, independent and self-motivated
• Punctual, Regular and consistent.

Major Responsibilities:

• Interact with technical management, project management and development teams to develop a strong understanding of the project and objectives
• Plan and build releases as needed in consultation with technical/project management and the development and QA teams.
• Monitor releases and validate that they happen without issue
• Use existing tools Copado and techniques to execute releases and build/script new tools for performing the release function
• Develop the automation strategy/effort and generate scripts to perform automated releases to various environments (Prod, UAT, Dev).
• Manage risks and resolve issues related to release management
• Participate in troubleshooting and triaging of issues with different teams to drive towards root cause identification and resolution
• Document, track and escalate issues as appropriate, using JIRA, Confluence and similar tools
• Support production deployment of applications and perform validation testing during release cycles
• Build and document processes for release management in consultation with various stakeholders QA, Development, Management etc.
• Suggest enhancements in tools, processes etc. to improve efficiency of processes
• Communicate clearly to various stakeholder groups about status of releases

Education:

• Degree in Information Systems, Computer Science, Web Systems, Mathematics or other related degree