CloudOps Engineer

As a CloudOps Engineer Pleno at Enghouse Systems, you will be responsible for developing and executing the organization's DevOps strategy to ensure efficiency, security, and scalability of systems. This is a fully remote position where you will report directly to the Head of Development. Responsibilities: - Define and implement DevOps strategies aligned with business goals. - Ensure high availability, security, and scalability of systems. - Develop and manage CI/CD pipelines to optimize software delivery. - Define and monitor performance metrics (SLAs, SLOs, SLIs) for continuous service improvement. - Collaborate with the DevOps Plenos and SRE team to promote their professional development and knowledge transfer. - Work closely with development and operations teams to foster a DevOps culture. Requirements and Qualifications: - 3 to 5 years of experience as a DevOps professional in large-scale environments. - Advanced experience with infrastructure automation and CI/CD pipelines at scale. - Proficiency in observability and resilience of complex systems. - Solid experience with containers, Kubernetes, and microservices-based architecture. - Deep knowledge of Oracle and AWS cloud computing, desirable familiarity with Azure and GCP, and solid understanding of infrastructure as code tools (Terraform, Ansible). - Strong leadership skills and strategic decision-making abilities. - Ability to influence organizational culture and promote DevOps practices. - Excellent crisis management and optimization of complex processes. Key Tools: - CI/CD: Jenkins, GitLab CI, CircleCI. - Monitoring and Observability: Datadog, Prometheus, Grafana. - Containers and Orchestration: Docker, Kubernetes. - Infrastructure as Code: Terraform, Ansible. - Cloud: Oracle and AWS. What We Offer: - Fully remote position with flexible hours. - Opportunity to work on innovative and challenging projects. - Dynamic and collaborative environment with a focus on continuous learning. About Us: Enghouse Systems is a global provider of customer engagement solutions, enabling businesses to effectively communicate, collaborate, and connect with customers. We are committed to technological excellence and creating cutting-edge products for exceptional customer experiences. Join our team and be part of revolutionizing the future with us! Apply now to be considered for this exciting opportunity.,