Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in hyderabad
>
ProArch
>
Cloud Support Trainee

Cloud Support Trainee

ProArch

0 years

2 - 3 Lacs

hyderabad telangana india

Posted:3 days ago| Platform:

Apply

Skills Required

support technology data analytics cybersecurity compliance software development effectiveness stability power troubleshooting learning collaboration azure aws communication

Work Mode

On-site

Job Type

Full Time

Job Description

About ProArch:

Founded in 2006, ProArch began as a tight-knit team of business-minded IT professionals passionate about delivering exceptional cloud-based technology solutions. Today, we've grown into a global force spread across US, UK and India into multidisciplinary experts spanning cloud, infrastructure, data analytics, cybersecurity, compliance, and software development. Organizations turn to ProArch for forward-thinking guidance, seamless implementation, and dependable ongoing support partnering with us to reach every milestone on the path to their vision.Our services consist of specific practice areas that are methodically designed to complement and enhance each other's effectiveness. This interconnected approach removes roadblocks and drives rapid growth and financial stability. Many of our clients leverage the full scope of our services, creating a supply chain of value that impacts the entire organization from IT to customer experience.At our core, we believe in the power of technology to transform. We're passionate about inspiring innovation that shapes our people, our clients, our partners, and the communities we serve.ProArch is seeking a

Cloud Support Trainee

to provide Level 1 technical support for clients worldwide. The role involves troubleshooting basic cloud-related issues, assisting with email migrations, and learning emerging cloud technologies through self-paced training.

Key Responsibilities:

Provide L1 technical support to clients via email, phone, and collaboration tools
Monitor and address issues related to Azure, O365, and AWS environments
Assist with email migrations and basic infrastructure troubleshooting
Document support activities and maintain ticketing accuracy
Demonstrate eagerness to learn cloud technologies and industry best practices
Support on Email migrations
Technology focused, self-motivated and proactive in problem solving
Keen interest in learning cloud technologies
Self-paced learning on technologies
Should have good internet bandwidth in supporting clients

Requirements

Degree in Computing Science or equivalent (B. Tech - IT/CS, BSC, MCA.)
Excellent written and oral communication skills
Basic understanding of customer service
Hands on experience or understanding in MS Office
Basic understanding of cloud - advantageous
Willing to work in rotational night shifts including weekends
Work in a 24/7 Environment

More Jobs at ProArch

Data Engineer

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Oracle Database Administrator

Hyderabad, Telangana, India

5.0 - 5.0 yrs

Salary: Not disclosed

Technical Lead - .Net Core & Azure PAAS

Hyderabad, Telangana, India

7.0 - 7.0 yrs

Salary: Not disclosed

AI Application Software Developer

Bengaluru, Karnataka, India

2.0 - 3.0 yrs

Salary: Not disclosed

Technical Lead - Frontend Developer (React JS)

Hyderābād

5.0 - 5.0 yrs

INR 3 - 5 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

ProArch

Information Technology & Services

Phoenix

Login to

Please Verify Your Phone or Email

Confirm Action

Cloud Support Trainee