Cloud Reliability Analyst (Azure/ Devops/Powershell/Kubernetes)

Job Description

Duties & Responsibilities Triages issues between different areas of the organization. Assists in the automation of web application deployments. Understands and adheres to escalation paths so that issues are resolved in conjunction with outlined SLAs Manages production infrastructure. Manage the deployment, monitoring, and maintenance of cloud applications in Azure Cloud, with a strong focus on Azure Kubernetes Service (AKS). Develop and maintain PowerShell automation scripts for provisioning, configuration management, and system health monitoring. Automate and script operational tasks using PowerShell. Troubleshoot and optimize cloud applications and infrastructure, ensuring high availability and reliability. Collaborate with development teams to ensure smooth, scalable, and efficient cloud deployments. Implement automation workflows for cloud infrastructure enhancements and provide support for cloud architecture improvements. Knowledge, Skills & Abilities Strong experience with Azure Cloud and Azure Kubernetes Service (AKS) . Proficiency in PowerShell automation , including experience writing advanced scripts for infrastructure automation and system administration . Preferred Skills: Experience with CI/CD pipelines and other DevOps practices. Experience with containerization technologies and orchestration using Kubernetes . Knowledge of networking concepts related to Azure Cloud and Kubernetes . Experience in configuring monitoring tool such as Datadog\Prometheus for kubernetes environment. Experience in developing Terraform modules and Azure Bicep for infrastructure provisioning. Knowledge on creating and configuring YAML based Azure DevOps pipelines. Basic knowledge of SQL for database management and optimization. Excellent communication and collaboration skills . About Epicor At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We re Proactive, Proud, Partners . Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses the hardworking companies who make, move, and sell the things the world needs. Competitive Pay & Benefits Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being. Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development. Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. Global Mobility: Comprehensive support for international relocations and permanent residency processes. Equal Opportunities and Accommodations Statement Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you that s who we re interested in. If you have interest in this or any role- but your experience doesn t match every qualification of the job description, that s okay- consider applying regardless. We are an equal-opportunity employer. Recruiter: Zeba Bahzad Khazi