Job Brief

We are seeking a highly skilled and experienced Manager of IT Infrastructure to lead our IT operations and ensure the smooth functioning of our technological systems. This position is responsible for overseeing and managing RoshAi\u2019s IT systems and IT operational activities. The ideal candidate will have expertise in cloud infrastructure management, strategic planning, Budgeting, project management, security, and vendor management.
Key Responsibilities

Azure Cloud Infrastructure Management: Monitor Azure services and resources to ensure optimal performance and scalability. Implement best practices for Azure resource management, including cost optimization.

Strategic Planning: Work with senior management to develop and implement IT strategies and plans that align with the organizations business objectives.

Budgeting and Resource Allocation: Responsible for budgeting IT expenditures, allocating resources, and ensuring that technology investments provide value to the organization.

Project Management: Coordinate with the team for IT projects, ensuring they are completed on time and within budget. This includes tasks like software development, hardware upgrades, and system implementations.

Security and Compliance: Responsible for maintaining the security of the organizations IT systems and data. This includes implementing security policies, and disaster recovery plans.

Vendor Management: Work with external technology vendors and service providers, negotiate contracts, and manage relationships with third-party IT suppliers.

Network and Infrastructure Management: Oversee the daily operations of the IT department to ensure the functionality, availability, and security of RoshAi\u2019s IT systems, data, backups, and communications; troubleshoot and remediate issues that arise. Look after the maintenance and optimization of the organizations IT infrastructure, including servers, data centers, and network systems.

User Support: Ensure that end-users have access to the necessary tools and support to carry out their tasks. This involves managing a helpdesk or support team and following escalation matrix as per SLA.

IT Policies and Procedures: Develop and enforce IT policies and procedures to ensure that employees use technology resources responsibly and securely.

Risk Assessment: Lead regular risk assessments to identify vulnerabilities, recommend mitigation strategies, and establish appropriate risk management policies.

Policy Management: Develop, maintain, and enforce information security policies, standards, and guidelines.

Security Awareness: Implement and oversee an organization-wide security awareness program to foster a security-conscious culture.

Incident Response: Develop and manage the organizations incident response plan, leading investigations and post-mortem reviews of security breaches and incidents.

Access Management: Oversee identity and access management, ensuring appropriate controls for user access to systems and data.

Compliance: Ensure compliance with regulatory requirements and industry standards.

Monitoring and Reporting: Implement continuous monitoring systems to detect security anomalies and produce regular security reports for

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