Client Support Executive

Are you someone with great communication skills and a passion for helping clients ? We’re looking for a motivated Client Support Executive to join our team!

🔹 What You’ll Do

◼️ Attending,Understanding & responding to Customer queries/issues over chat.

◼️ Will be responsible for facing customers, gathering requirements and providing possible solutions.

◼️ Escalating the clients/ process to the manager.

◼️ Analyse and identify process changes or product enhancements required & suggest if any.

🔹 What We’re Looking For

◼️ Freshers or final-year students are welcome

◼️ The candidate should have excellent written communication skills along with reading skills.

◼️ Should be active, energetic, and enough smart to understand the customer\'s queries.

◼️ Sharp understanding and memory of how software/product work

◼️ Excellent listening and questioning skills, combined with the ability to interact confidently with clients to establish what the problem is and explain the solution.

◼️ Excellent verbal & written communication skills and problem-solving mindset and willingness to learn

🔹 What You’ll Gain

◼️ Hands-on experience in client communication and customer success

◼️ Training and mentorship from industry professionals

◼️ Opportunity to grow into full-time roles

◼️ A collaborative and supportive work environment