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Clara Edtech
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Client Success Manager (CSM)

Client Success Manager (CSM)

Clara Edtech

2 - 6 years

0 Lacs

noida uttar pradesh

Posted:1 month ago| Platform: Shine logo

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Skills Required

customer relationship management networking onboarding training renewals relationship building customer support

Work Mode

On-site

Job Type

Full Time

Job Description

You will be joining Clara Edtech as a Client Success Manager (CSM). In this role, you will be responsible for various key tasks: - Maintaining ongoing customer relationships and networking. - Onboarding and training new clients. - Following up on renewals. - Building relationships between customers and the support team. - Being the voice of the customer. Your main Key Performance Indicator (KPI) will be the successful transition from the sales pipeline (prospects) to the support pipeline (active users). If you are interested in a rewarding career with Clara Edtech and believe you possess the qualities of an experienced, qualified, and result-driven professional, we encourage you to send your resume to hr@claraedtech.com.,

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Client Success Manager (CSM)