Client Solutions Specialist

3 - 7 years

0 Lacs

Posted:4 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As a CST Executive (Client Solution Team) at Navair International Private Limited, your primary responsibility will be to act as a single point of contact for clients, ensuring smooth coordination and efficient project execution. You will be communicating professionally with clients via email and calls, addressing their queries and providing project updates. Additionally, you will be required to read and interpret technical drawings related to doors and partitions, calculate door quantities, and work on the ERP portal for project tracking and data management. Collaborating with internal teams such as production, logistics, sales, and projects will be crucial to ensure project success. Key Responsibilities: - Act as a single point of contact for clients, ensuring effective coordination and project execution. - Communicate professionally over email and calls to address client queries and project updates. - Read and interpret technical drawings related to doors and partitions. - Calculate door quantities and related hardware accessories required for projects. - Work efficiently on the ERP portal for project tracking and data management. - Maintain project data and reports using MS Excel. - Collaborate with internal teams (production, logistics, sales & projects) to ensure smooth project execution. - Ensure timely follow-ups with clients and internal teams for project progress and delivery. Qualification Required: - Graduation in a relevant field. - Excellent coordination skills with clients and internal teams. - Strong communication skills (written & verbal) for professional email correspondence. - Ability to read and understand technical drawings related to doors and partitions. - Proficiency in quantity estimation of doors and related hardware accessories. - Experience working on ERP portals is preferred. - Strong MS Excel skills for data management and reporting. - Technical background (Diploma/Degree in Civil, Mechanical, or relevant field) or industry experience in doors, partitions, or construction materials is a plus. Please note that the preferred qualifications include experience in fire door/partition manufacturing or a similar industry and prior experience in project coordination. If you meet these qualifications and are interested in joining our team, please send your CV to resume@navairindia.com. Role Overview: As a CST Executive (Client Solution Team) at Navair International Private Limited, your primary responsibility will be to act as a single point of contact for clients, ensuring smooth coordination and efficient project execution. You will be communicating professionally with clients via email and calls, addressing their queries and providing project updates. Additionally, you will be required to read and interpret technical drawings related to doors and partitions, calculate door quantities, and work on the ERP portal for project tracking and data management. Collaborating with internal teams such as production, logistics, sales, and projects will be crucial to ensure project success. Key Responsibilities: - Act as a single point of contact for clients, ensuring effective coordination and project execution. - Communicate professionally over email and calls to address client queries and project updates. - Read and interpret technical drawings related to doors and partitions. - Calculate door quantities and related hardware accessories required for projects. - Work efficiently on the ERP portal for project tracking and data management. - Maintain project data and reports using MS Excel. - Collaborate with internal teams (production, logistics, sales & projects) to ensure smooth project execution. - Ensure timely follow-ups with clients and internal teams for project progress and delivery. Qualification Required: - Graduation in a relevant field. - Excellent coordination skills with clients and internal teams. - Strong communication skills (written & verbal) for professional email correspondence. - Ability to read and understand technical drawings related to doors and partitions. - Proficiency in quantity estimation of doors and related hardware accessories. - Experience working on ERP portals is preferred. - Strong MS Excel skills for data management and reporting. - Technical background (Diploma/Degree in Civil, Mechanical, or relevant field) or industry experience in doors, partitions, or construction materials is a plus. Please note that the preferred qualifications include experience in fire door/partition manufacturing or a similar industry and prior experience in project coordination. If you meet these qualifications and are interested in joining our team, please send your CV to resume@navairindia.com.

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