CLIENT SERVICING - OPERATIONS Professional

Role Overview
We are seeking a Client Servicing Lead to manage and nurture client relationships. This role involves working closely with clients to understand their needs, coordinating with internal teams, and ensuring the successful delivery of projects that meet client goals.Key ResponsibilitiesOwn client relationships end-to-end: from onboarding and scoping to delivery check-ins and ongoing performance reviewsTranslate client needs into actionable requests for our automation, design, and content teamsSpot growth opportunities in client accounts and proactively suggest solutionsWear many hats sometimes advisor, sometimes project manager, sometimes firefighterKeep clients not just satisfied but genuinely excited about working with GrowthClubRequired Skills & QualificationsProven experience in client servicing, account management, or a similar role.Strong organizational and project management abilities.Ability to manage multiple clients and projects simultaneously.Problem-solving mindset with a focus on client satisfaction.Someone who thrives in multi-tasking and context-switching no two days look alikeStrong communication skills (youll be the bridge between clients and our teams)Prior experience in account management, client success, or operations preferredA startup-ready mindset: resourceful, fast on your feet, and willing to own outcomesWhat We OfferCompetitive Salary, based on experience.Collaborative Environment: Work with a dynamic team of marketers, designers, and data analysts.Professional Development: Access to AI and automation training, plus opportunities to attend industry conferences.