Client Servicing Manager

WE ARE HIRING | MANAGER - CLIENT SERVICING

📍 Location: Chembur, Mumbai

💼 Experience: 5-6 Years

🎯 Industry Preference: Events

🏢 About WOOT Factor

Since 2009, WOOT Factor Brand Architects has been crafting unforgettable brand experiences across industries — BFSI, Sports, Luxury, Lifestyle, and Corporate.

Co-founded by Smita Shah & Amit Relan, we're known for:

✨ Creative Communication

🎤 Experiential Marketing

🎉 Event Innovation

🌐 Website: www.wootfactor.com

Job responsibilities:

As a Client Servicing Manager, strong interpersonal skills, effective communication, and attention to detail are crucial to building and maintaining long-term client relationships. Additionally, a thorough understanding of the industry, event planning, and budget management are essential for success in this role.

MICE events Experience will be an added advantage.

Key job responsibilities include:

📌 Key Responsibilities

• Client Relationship Management: Establish and nurture relationships with clients, understanding their objectives and preferences to deliver tailored event solutions.

• Proposal Development: Prepare comprehensive event proposals and presentations, showcasing suitable venues, services, and event options.

• Event Planning: Collaborate with the events team to plan and organize events according to clients' specifications.

• Budget Management: Ensure that event proposals align with the client's budget, and manage any financial considerations throughout the event planning process.

• Communication: Maintain regular communication with clients, providing updates on event progress and addressing any questions or concerns.

• Post-Event Evaluation: Gather feedback from clients after events to assess satisfaction levels and gather insights for future improvements.

• Market Research: Stay up-to-date with industry trends, competitor offerings, and client preferences to enhance service quality and identify new business opportunities.

🚨 Mandatory

✔️ Excellent English writing & editing skills

✔️ Prior experience in events, digital agencies, or media houses

✔️ Creative thinker with ability to adapt to diverse industries

📤 Apply Now

📩 Send your resume + portfolio to: hr@wootfactor.com