Client Servicing Liaison Executive

3 - 6 years

0 Lacs

Posted:4 days ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

About us: Concept BIU

Job Role:

The role involves ensuring client satisfaction through timely delivery of insights and reports, identifying opportunities for upselling and cross-selling, and coordinating with internal teams for seamless service delivery.

The ideal candidate will have:

  • Post Graduate in Journalism, Public Relations or related fieldor any other field
  • 36 years of experience in client servicing preferably in the domain of PR, Media,Advertising or digital agency
  • Strong communication and relationship management skills

  • Good presentation skills

  • Proactive, solutions-oriented approach to client engagement and retention

Key Responsibilities:

  • Client Relationship Management
  • Client Retention & Satisfaction
  • Upselling & Cross-Selling
  • Account Coordination
  • Renewal Management

Why Join Concept BIU:

  • Be part of a category-leading PR Measurement firm working with India's top corporate brands
  • Opportunity to drive client impact through data-driven insights
  • Exposure to strategic communication analytics and reputation management
  • Collaborative and growth-focused work culture

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