Client Services Manager

Company Description Social Noon is a cutting-edge creative agency specializing in the strategic development and marketing of businesses. The agency excels in delivering comprehensive digital solutions using modern and forward-thinking technologies. Social Noon is dedicated to crafting innovative marketing campaigns that propel clients toward success in the ever-evolving digital landscape. Our focus is on ensuring that each client achieves their marketing goals through effective and creative solutions. Role Description This is a full-time remote role for a Client Services Manager. The Client Services Manager will oversee client accounts, ensuring customer satisfaction and strong client relationships. Daily tasks include managing client communications, analyzing client needs, providing solutions, and ensuring high-quality customer service. Additionally, the role involves collaborating with internal teams to meet client expectations and help deliver successful marketing campaigns. Qualifications Strong Customer Satisfaction and Customer Service skills Experience in Client Services and managing client relationships Excellent Analytical Skills for understanding and addressing client needs Strong understanding of marketing and content services Organised and structured in approach Superb Communication skills for clear and effective client interactions Proven ability to work independently and remotely Experience in the marketing or creative agency field is a plus Bachelor's degree in Business, Marketing, Communications, or related field Show more Show less