Client Services Executive

Company Description

Pentacle | Healthcare Advertising is dedicated to making science uncomplicated across various healthcare segments, including pharma, life sciences, medical devices, and direct-to-consumer initiatives. We pride ourselves on delivering consistent quality and a unified approach in our diverse projects. With over 500 successful campaigns, our streamlined and efficient processes set us apart. Our organization fosters talent, encourages research and innovation, and emphasizes training and development. Our dedicated and synchronized workforce ensures high-quality results, injecting health, hope, and happiness into healthcare.

Role Description

This is a full-time, on-site role located in Mumbai for a Client Services Executive. The executive will be responsible for managing client relationships, ensuring customer satisfaction, and maintaining effective business relationships. Daily tasks include coordinating with clients, addressing their needs, and providing support to ensure successful project execution. Analytical skills will be crucial for identifying trends, resolving issues, and enhancing client experience.

Qualifications

• Expertise in Client Services, Client Relations, and Customer Satisfaction
• Proficiency in Business Relationship Management
• Strong Analytical Skills for identifying trends and resolving issues
• Excellent interpersonal and communication skills
• Ability to work collaboratively with teams and independently
• Experience in the healthcare advertising sector is advantageous
• Bachelor's degree in a relevant field is preferred