Client Service Representative (Female)

0 years

1 - 2 Lacs

Posted:3 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview

Manage client accounts end-to-end, ensure smooth platform adoption, resolve queries, and drive client satisfaction and retention.

Responsibilities :

  • Understand the KampHire platform and its features thoroughly.
  • Conduct onboarding, training, and support sessions with clients.
  • Resolve queries and ensure effective platform utilization.
  • Manage accounts to ensure satisfaction, retention, and long-term engagement.
  • Collect feedback, analyze client needs, and suggest product improvements.
  • Act as the link between clients and internal teams for enhancements.

Client Segment: Indian enterprises — primarily engaging with hiring managers, recruitment heads, and HR leaders.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person

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