Client Service Officer, Analyst

As an RTM-Client Service Officer (CSO) at Deutsche Bank in Pune, India, you will act as a single point of contact for all DB custody clients inquiries for the Security Services (SES) business. Your role will involve resolving queries related to Settlements, Corporate Actions, Income, Reporting, Tax, or Account administration by liaising with necessary internal parties to ensure timely resolution. Key Responsibilities: - Account Opening/Maintenance/closure for various regions in EMEA - Prepare and review Tax-related - ITRA documentation for Europe markets - Knowledge of Invoice and billing preparation for clients - Autobahn implementation and support - Client management related admin activities - Trade settlements - pre-matching & failure status in EMEA markets - Processing of rights claims in terms of transactions over the ex-date (RCL) - Documentation of client communication (Phone call, Salesforce) - Supervision and prompt clarification of short positions on the part of the client - Identification of the need for client visits, their initiation and where necessary, participation Qualifications Required: - Strong background in Settlements or Corporate actions in Corporate Bank Custodian business preferred - Client-facing experience with good communication skills - Knowledge of markets and settlement practices across European markets - Fluency in English/German and possibly other languages - SWIFTs knowledge for MT54X series and MT56X series for settlements and Corporate actions - Efficient, structured, independent, and autonomous working ability,