Client Service Executive

As the primary point of contact for clients regarding ongoing projects, you will play a crucial role in coordinating with internal teams (development, design, QA) to ensure the timely delivery of projects. Your responsibility will include understanding client needs and translating them into clear, actionable tasks. You will schedule and lead regular check-ins or progress meetings with clients, track project milestones, gather feedback, and proactively manage any issues or changes. It is essential to maintain documentation of communications, updates, and feedback while fostering strong, trust-based relationships with clients to encourage long-term collaboration. Additionally, you will be involved in assisting in onboarding new clients and providing post-project support. To excel in this role, you should hold a Bachelor's degree in B.Tech, computer science, business, communication, IT, or a related field. Ideally, you should have 0-1 years of experience in client servicing, project coordination, or a similar role in the IT or software industry. Excellent communication and interpersonal skills, along with strong organizational skills and attention to detail, are essential. You should demonstrate the ability to manage multiple projects and deadlines simultaneously. Familiarity with project management tools such as Trello, Jira, or Asana would be beneficial. A proactive, solution-oriented mindset is highly valued, and freshers with good communication skills and a pleasant personality are also preferred. Join us at IQ Setters, a custom software development and IT consulting company headquartered in Noida. Specializing in CRM, data analysis, collaboration & knowledge management, and information security, we ensure innovation and reliability in our solutions through collaborations with industry leaders like Google, Microsoft, and Facebook.,