CLIENT REPRESENTATIVE EXECUTIVE

Key Responsibilities:

• Ensure all client leads are properly managed after order placement.
• Provide consistent after-sales support to ensure client satisfaction.
• Actively request honest feedback from clients for service improvement.
• Manage the entire client service process—from order receipt to payment collection.
• Promptly address and resolve client queries and concerns.
• Educate and guide clients about company products or services.
• Act as the primary point of contact for client complaints, escalating issues when necessary.
• Understand and resolve client issues through effective communication and problem-solving.

Key Skills Required:

• A polite and customer-centric attitude
• Strong follow-up skills and attention to detail
• Excellent verbal and written communication skills
• Ability to assess situations and respond appropriately
• Proactive and solution-oriented mindset
• In-depth knowledge of the company’s products/services
• Availability to respond quickly to client calls and concerns

Job Types: Full-time, Fresher

Pay: ₹144,000.00 - ₹300,000.00 per year

Work Location: In person