Client Reporting Analyst

2 - 4 years

7 - 8 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

  • Responsible for preparing reports based on defined frequency (daily, weekly, monthly, quarterly, etc. ) by sourcing the reporting information from various applications and/ or teams to distribute accurate client reports within prescribed deadlines.
  • Able to handle basic client queries and assist senior team members in complex queries.
  • To be able to work under direct supervision and assist in transitioning work from local offices.
  • Strictly adhere to policies & procedures while producing reports and due diligence in completing with the highest standards and accuracy
  • Assist in preparing and maintaining accurate and complete process documentation.
  • Work on data testing of various items for new and current GCCP projects. Also, assist project managers with issues about items tested.
  • Assist local offices with systems testing (i. e. , DeskNet regression testing) or heavy production periods.
  • Analyze the current process flow, requirements, and areas of improvement, and propose ideas that result in time or cost savings.
  • Articulate business requirements concisely and efficiently with multiple teams. Use the "why" techniques to identify the root cause.

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