Responsible for leading and overseeing all front office and patient interaction activities to ensure exceptional patient experience and satisfaction. This role includes supervising Guest Relations Executives, managing appointment scheduling, coordinating with clinical staff, maintaining a welcoming and organized lobby environment, and ensuring timely and professional communication with patients. The manager plays a key role in ensuring VIP and NRI patients receive personalized care, maintaining staff grooming and service standards, conducting training for new front office staff, and analyzing staffing needs. The role demands strong leadership, communication skills, attention to detail, and a commitment to high service quality standards.

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Client Relationship Manager

Sasthamangalam, Thiruvananthapuram

5.0 - 31.0 yrs

INR 4 - 4 Lacs

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Client Relationship Manager