Client Relationship Manager

I.EVO

been setting the standards in the furniture industry with our multidisciplinary and versatile setup. Our aim

is not only to provide the right furniture solutions but also to bring fame to the badge of Make in India by

utilizing the worldwide platform it has created.

Website :

Key Responsibilities:

• Maintain regular communication with existing clients to ensure strong and long-lasting relationships.
• Collect and record client feedback on products and services for continuous improvement.
• Coordinate with clients on special occasions (festivals, anniversaries, etc.) to enhance brand connection.
• Address client queries, issues, and complaints promptly and ensure timely resolution.
• Collaborate with the sales and production teams to ensure client requirements are fulfilled.
• Maintain an updated client database with contact details, communication records, and preferences.
• Prepare and share client satisfaction reports with management.
• Assist in organizing client engagement programs, events, or appreciation initiatives.

Required Skills:

• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Good coordination and follow-up abilities.
• Basic knowledge of CRM software or MS Office tools.
• Pleasant personality with a client-focused attitude.